The first step to resolving any disagreement is to talk to the other party, explain your concerns and see if you can come to an agreement.
If after a meeting, your concerns have not been resolved, you may want to consider other ways forward to resolve the situation.
Disagreement resolution meetings are available for both parents and carers of children and young people with SEND. They are not just for people who have an EHCP or who are having an EHC assessment.
It is an opportunity for you to sit down and talk about any issues you have that have not been resolved in other ways, such as an education setting’s complaints process.
Disagreement resolution meetings are not mandatory, and we may not always agree to them.
A disagreement resolution meeting will not provide you with a mediation certificate that can be used to make an appeal.
The SEND Local Offer website explains this and your options in detail:
Making a complaint
If you feel that the local authority (LA) is not fulfilling its responsibilities, you may want to file a formal complaint. You may feel, for example, that the LA is:
- not providing what is legally required, causing significant delays
- failing to follow the law
The first step is to follow the relevant complaints procedure:
IPSEA provides details about further options: